Australian couple talked about the “shock” moment that a dead passengers had placed next to them on the Qatar Airways flight.
Mitchell Range and Jennifer Colin, who were traveling to Venice for a dream holiday, told Australia’s ninth channel, a woman who died in the corridor next to them during the trip from Melbourne to Doha.
The couple says that the cabin crew sat her body, which was covered with blankets, alongside Mr. Range for the remaining four hours of the trip and did not offer its move, despite the presence of empty seats.
Qatar Airways said it has apologized for “any inconvenience or distress that might cause this incident,” adding that he was contacting passengers.
Mr. Range said that the employees answered “at any time” when the woman collapsed, but “unfortunately, the woman cannot be saved, which was what surpassed the heart,” he said, he said, he said. Current relationship program.
He explained that the cabin crew tried and failed to move its body towards the degree of business.
“They tried to move her to the degree of business, but she was a big lady and they could not get it through the corridor.
“They started somewhat frustrated, then looked at me and saw seats that were available next to me – my wife was on the other side, we were in a row of four.
They said, “Can you move please? “I just said,” Yes, there is no problem. “
“Then they put the lady on the chair you were in.”
Mrs. Colin said that she was shocked when her husband said that he was asking him to move: “I said,” Will they put her there? “
While Mrs. Colin managed to move to an empty seat nearby, Mr. Ring said that the option was not given this by the cabin staff – although there were vacant seats.
When the plane landed four hours later, he said that the passengers were asked to stay while the medical staff and the police came on the plane.
“The ambulance officers began to withdraw the blankets from the lady,” Ring said.
“She got her face.
“I cannot believe that they told us to stay.”
The couple said that they were not contacted and did not provide any support by Qatar Airways or Cantas, which is the airline through which they reserved the flight.
“They have an obligation to take care of their customers and employees,” Ring said.
“You must contact us to make sure, do you need some support, do you need some advice?
“I don’t really know what I feel and I would like to talk to someone to make sure I am fine.”
Mrs. Colin described the “shock” experience and said: “We are fully understood that we cannot bear the airline responsible for the death of the poor lady, but there should be a customer care protocol on the plane.”
In a statement, Qatar Airways said: “First of all, our ideas with the family of the passenger, who died sadly on our flight,” Qatar Airways said.
“We apologize for any inconvenience or distress that has caused this incident, and we are connected to the passengers in line with our policies and procedures.”
A Qantas spokesman said: “The process of dealing with accidents on a plane like this is managed by the operating airline, which in this case is Qatar Airways,” said Qantas spokesman.
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2025-02-25 22:00:00